Before contacting us, please review our frequently asked questions below . Most common questions are already answered here. However, if you still need to contact us feel free to do so.

1. Registration
   
   
1. How can I cancel my membership?
   
   
2. I've registered, why am I not showing up when I search?
   
   
3. Is it REALLY Free?
   
   
4. My passwords don't match. What's wrong?
   
   
5. My username has been taken, what can I do?
   
   
6. What is my password or username?
   
   
7. What is the activation email?
   
   
8. Why do I have to Register?
   
   



2. Logging In
   
   
1. I have registered, but my username and password do not work. Why can't I login?
   
   



3. Updating your Information
   
   
1. How can I change/update my information?
   
   
2. How does Mail Call work?
   
   
3. My Duty Station is not listed. What can I do?
   
   
4. What if I receive unwanted messages from other members?
   
   



4. How to find someone on Gisearch
   
   
1. How can I find someone on Gisearch?
   
   
2. How can I find someone, if I only have their name?
   
   
3. How can I search by Duty Station?
   
   
4. Looking for a Military Record?
   
   
5. What is Lost and Found?
   
   
6. Why can't I search by unit?
   
   
7. Why don't you have a list of all current and former military personnel?
   
   



5. Can't find someone on Gisearch?
   
   
1. Can you help me find someone who is not registered?
   
   
2. I Can't Find someone on GIsearch.com?
   
   



6. Linking to GIsearch.
   
   
1. How can I add my link to GIsearch?
   
   



7. Contacting GIsearch
   
   
1. Can't find an answer? Contact us.